Legal Notice Based on the Act on Specified Commercial Transactions

Business Operator

T-Family Co., Ltd.

Responsible Person

CEO: Tomiaga Asaki

Location

Le Gracieux BLDG No.15 5F, 1-18-11 Nishi-Shimbashi, Minato-ku, Tokyo, 105-0003 Japan

Phone Number

03-6823-2699 / 03-6822-8487 (No sales calls, please)

Email Address

info@t-family.tokyo

Sales URL

https://linktr.ee/tfamily.tokyo

Product Price

Listed on each product page (tax included).

Additional Fees

• Shipping fees (domestic and international rates vary)
• Bank transfer fees
• Customs duties and import taxes (for international orders)

Payment Methods

• Credit Cards (VISA / MASTER / JCB / AMEX)
• Bank Transfer (Japan Post Bank / Mizuho Bank)
• PayPay
• Alipay
• PayPal
• WISE (International Transfer)
• Electronic Money
• Cash

Payment Deadline

Credit card: Immediate payment upon order
Bank transfer: Within 3 days after order

Shipping Time

Items ship within 1–3 business days after payment confirmation. International shipping may take additional time.

Returns / Exchanges / Cancellations

We do not accept returns, exchanges, or cancellations due to customer reasons.

If the item is defective, damaged during delivery, or counterfeit, please contact us within 3 days of arrival.

Authenticity Guarantee

All items are authenticated by professional staff and partner authentication agencies. If an item is proven not to be authentic, a full refund is guaranteed.

Secondhand Dealer License

Tokyo Metropolitan Public Safety Commission No. 301132115776

Notes

As these are pre-owned items, the condition varies by product. Colors may differ slightly depending on your device.